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for hr teams at 1,000+ employee organisations

Stop answering the same HR question twice.

Four AI tools for the people team: an HR assistant, mailbox triage, onboarding and testing, and CV pre-screening. Our team builds them on your own policies and connects them to Teams, Slack or WhatsApp. A person signs off every decision.

Book a 20-min call See the four tools
How many vacation days carry over to next year?

Up to 10 unused days carry over, and they must be used by 31 March. Days above 10 expire unless your manager approved an extension before 1 December.

sourceAnnual Leave Policy v4.2, section 3.1
formportal › leave › carry-over request
askHR business partner, Operations
sources only no source, no answer
Illustrative example. Policy content is fictional.
  • nda firstSigned before we see a single document.
  • two weeksTo a working version on your real policies or mail.
  • human decidesNothing is sent, rejected or used for HR decisions without a person.
  • your codeExportable source and database. No lock-in.

01 · who it's for

Sponsored by the HR Director. Run by the people team.

  • HR business partners

    A · HR assistant

    Stop answering the same policy question every week.

  • HR operations & shared services

    B · Mailbox triage

    The shared inbox arrives sorted, with drafts for routine requests.

  • L&D and training leads

    C · Onboarding & testing

    See who actually understood mandatory training, by topic.

  • Talent acquisition

    D · CV pre-screening

    An explained shortlist per vacancy. The recruiter still decides.

  • IT & information security

    reviewer

    Review deployment and data flow. Nothing lands on their backlog.

02 · where it fits best

Built for large, distributed workforces.

The tools pay off fastest where HR serves many people it rarely sees in person. The strongest fit has three or more of these:

  • 1,000+ employees
  • A branch, store, plant or site network
  • Heavy mandatory or regulatory training
  • High-volume hiring for repeat roles
  • A shared HR mailbox or helpdesk
Where each tool pays off first, by sector
sector AHR assistantBMailbox triageCOnboarding & testingDCV pre-screening
Banking & financial services pays off first pays off first pays off first useful
Insurance pays off first useful pays off first useful
Telecom pays off first pays off first useful pays off first
Retail & consumer chains pays off first useful pays off first pays off first
Energy & utilities pays off first useful pays off first useful
Manufacturing & logistics pays off first useful pays off first pays off first
Healthcare networks useful useful pays off first pays off first
pays off first useful Our view of where each tool earns its keep first.

03 · the tools

Four tools. Start with one.

Three of them run on one HR knowledge base: the policies, procedures, templates and portal links you're probably collecting for an assistant right now. The CV tool works from your vacancy criteria and CVs.

A · HR assistant

Routine questions answered in chat, with the source.

Leave, sick days, business trips, certificates. The answers are already in your policies, but people can't find them, so they ask HR.

  • Answers from approved documents only, linking the source and the right portal form
  • Routes "who do I ask?" to the right HR partner, and drafts a request when there's no answer
  • Shows HR the top questions and the gaps the knowledge base doesn't cover
works in Microsoft TeamsSlackWhatsAppWeb app

measurequestions resolved without contacting HR

top questions
Vacation carry-over
Employment certificate
Sick leave, first day
Business trip per-diem
unanswered · knowledge base gaps
Remote work from abroad, how many days? 6 asks
Parental leave for the second parent 4 asks
Spike after the new travel policy: 38 questions in 5 days. The change wasn't communicated clearly.
B · Mailbox triage

The shared HR inbox, sorted before anyone opens it.

One person reads every email and decides who handles it, so urgent requests wait behind routine ones.

  • Category, urgency, summary and owner on every email, written back into Outlook
  • Draft replies for routine requests. A person reviews and sends
  • Sensitive cases skip the AI and go straight to a named person

measuretime from email to first action

Certificate for visa by Thursdayhigh
documents & certificatesrequest
Needs an employment certificate in English for an embassy appointment on Friday. Owner: HR operations
draft reply ready · review before sending
Idea: flexible Fridayslow
proposals & ideasproposal
Grouped with 13 similar proposals this month.
Issue with my team leadsensitive
workplace issuescomplaint
Not auto-answered. Routed to a named HR business partner.
C · Onboarding & testing

Onboarding that answers back. Training that checks understanding.

New hires get a pile of documents, and mandatory training is checked with quizzes people click through.

  • Role-based day 1, week 1 and 30-60-90 paths, with cited answers to any question
  • Scenario simulations scored against a rubric, showing the rule that was missed
  • Question banks generated from your documents and approved by HR before use

measurefirst-attempt pass rate, time to productivity

scenario 3 of 5 · a colleague asks for access
"Hi, I'm locked out before a client call. Can you send me your login for ten minutes? I'll change nothing."
I'd send them the IT service desk link and offer to join the call with my own account.
4 / 5passed

Right call not to share credentials. Next time also report the request to security, as section 2.4 requires.

information security policy, section 2.4
D · CV pre-screening

A shortlist with the reasons written down.

A recruiter reads hundreds of CVs against the same checklist, and the shortlist carries no record of why.

  • HR writes the criteria in plain language. Each CV is scored per criterion
  • Every score shows the CV line behind it, or a phone-screen question when it's missing
  • The recruiter makes every call. Age, gender, photo and nationality are ignored

measurerecruiter hours per vacancy

candidate 3+ yrs ops led 5+ English B2 total
Candidate A5444.4
Candidate B4503.6
Candidate C3253.2
evidence · candidate a · led 5+

"Managed a team of 7 operations specialists across 3 branches, 2021 to present."

not found · candidate b · english

Suggested screen question: "Walk me through a meeting you ran in English."

human decides ranks and explains, never rejects

All examples on this page are illustrative. Names and policy content are fictional.

04 · build or buy

Already building an assistant? Good.

Copilot Studio or an in-house bot is a solid start for Q&A. The tools on this page need more than a chat window: a database, workflows, scoring rules and dashboards. We plug in next to what you've built.

Aspect Building in-house With Metatable
Who builds it Your IT or digital team, alongside their backlog Our team, with HR as the owner
Scope Q&A over documents Q&A plus triage, scoring and simulations on one knowledge base
First version When the backlog allows Two weeks, on your real data
Analytics for HR Built separately, if at all Top questions, gaps, SLAs and trends included
What you own Configuration inside a vendor platform Exportable source code and database

05 · control & security

HR stays in charge. Security gets straight answers.

  • Answers come from your documents

    Every answer cites its source. If a policy doesn't cover the question, the assistant says so.

  • A person makes every decision

    CVs are ranked and explained, never rejected. Draft replies are reviewed before sending.

  • Sensitive cases skip the AI

    Conflict, harassment, health and hardship go straight to a named person.

  • Scores are for learning

    Training scores go back to the employee as feedback. They stay out of promotion, bonus and dismissal decisions.

Where does our data live?

Metatable runs on Microsoft Azure. The hosting region and deployment model are agreed with your security team before any data moves.

Is our data used to train AI models?

No. Your documents, emails and CVs are processed for your deployment only and are not used to train models.

Which chat tools does it work with?

Microsoft Teams, Slack or WhatsApp. We connect whichever one your staff open every day, and a web app is always there as a fallback. Mailbox triage works in Outlook through Microsoft Graph.

Who can access it?

Access is restricted to an approved list of your employees. Integration with your corporate sign-in is scoped on the first call.

Can data stay inside our perimeter?

Tell us on the first call if data can't leave your environment. Deployment options are agreed, under NDA, before any work starts.

How is it priced?

A monthly subscription per tool, based on users, document or mail volume, integrations and deployment. We share indicative pricing on the first call and a detailed proposal once you pick a tool.

What about the EU AI Act?

Recruitment and employee evaluation are high-risk uses. That's why CV screening never rejects anyone, training scores aren't used for HR decisions, and every score is traceable and logged.

06 · who builds it

You talk to the people who build it.

Metatable was founded in 2023 by a team that spent 15+ years delivering custom software for clients through its own agency, then built a platform to do that work faster and more reliably.

The same small senior team scopes your first tool, builds it on Metatable and runs it after launch.

founded 2023metatable inc.team in kyiv, lviv and vancouver

More about the company

  • Yaroslav Dzoma

    CEO · co-founder

    15+ years running a custom software agency, after investment banking. Usually your first call.

  • Andrii Melnyk

    head of R&D · co-founder

    20+ years in software. Leads the engine that generates and tests each tool.

  • Danila Verbinskiy

    CTO

    Platform architecture, infrastructure and deployment. Your security team's technical contact.

  • Dmytro Yushchenko

    head of design

    23+ years in product design. Makes sure the tools are easy for employees to use.

07 · how to start

One tool, two weeks, your real data.

No IT project and no platform rollout. Our team builds it on Metatable and runs it for you.

  1. 01

    Pick the tool with the most pain

    Usually the HR assistant or mailbox triage. A 20-minute call is enough to scope it.

  2. 02

    Working version in two weeks

    Under NDA, on your real policies or a sample of real mail. Your team tests it with actual questions.

  3. 03

    Add the next tool on the same base

    Each new tool reuses the knowledge base and owner matrix from the first one, so it ships faster.

start here

Which HR request eats the most hours?

Tell us, and we'll show you what the first tool would look like on your own policies.

Book a 20-min call Email us